What is the first step in progressive discipline to address an employee's performance failure?

The first step in progressive discipline to address an employee's performance failure often involves training. This step is crucial because it provides the employee with the necessary resources, knowledge, and skills to understand their shortcomings and improve their performance. Instead of immediately resorting to punitive measures, which could negatively impact morale and lead to further issues, training offers a constructive approach that emphasizes support and development.

Implementing training allows for open communication between supervisors and employees about expectations and areas needing improvement. This initial focus on education encourages a culture of accountability while also empowering employees to take the first steps toward performance enhancement. Following successful training and if issues persist, further progressive discipline steps, such as verbal or written warnings, may become necessary.